Emotions Are Contagious Too!
In these upside-down times, I hope you have found space to tend to your own well-being and the soul of your servant leadership. I believe every crisis offers doors of opportunity. This season of COVID-19 is no exception. Indeed, this is a unique invitation for us to dive deep, think in new ways, and ground […]
The Servant-Leader in Action – Trust
We all need to work with people we trust to pursue the mission and meet expectations. We rely on our co-workers to share our team’s values and encourage us to use our distinctive strengths on the job every day. Nurturing trust is critical to the servant-leader’s lead…
Who Do You Follow?
A good friend of mine once shared with me the following nugget of servant leadership wisdom: We cannot give the title of “servant-leader” to someone simply because they have followers. We must know who that leader follows to determine if they’re themselves are worth following. In his classic book, “The Power of Followership: How to […]
I can serve the next guest, please.
For the past couple years I’ve been filling the holiday downtime in my consulting schedule with work in retail. My, oh my! I have learned so much about myself as I serve such a diversity of people and their stories. At first glance there doesn’t seem to be much connection between servant leadership and working […]
Feedback that feeds the soul
One of the most important and challenging tasks of the servant leader is to give great feedback. Here are six steps for empowering others to bring their best every day.
How do we get the people we lead to show up every day, eager to create true value that really matters, not only for the bottom line, but also for the common good? These five servant leader actions can help.